Frequently Asked Questions

  • Can I use auto-focus with Triggertrap products?

    Before we launched Triggertrap Mobile 2.0, we strongly recommended against it. After Triggertrap Mobile 2.0, it's no longer possible to use automatic focus; we wrote a little bit more about why in our blog(http://triggertrap.com/manual-focus-only/). There are many reasons for this, including:...
  • Can I use Triggertrap to start video recording on my SLR camera?

    Quick link to this FAQ: tri.gg/videosupport(http://tri.gg/videosupport) Short answer: Probably not. Long answer: Triggertrap’s products can currently only operate the shutter button on your camera. This means that we can tell the camera to focus, or to trigger the shutter. On most cameras, th...
  • How can I find out if Triggertrap supports my camera?

    The first step would be to go to our Cable Selector tool(http://tri.gg/selector). Select your camera’s make and model, and see if it tells you which cable to buy. If it is not listed, then it could still be supported. To find out (and to help us add your camera to the list), please do the follow...
  • How can I set my camera to Bulb mode?

    Most SLR and EVIL cameras have a Bulb mode. To enable this, set your camera to manual exposure mode, and choose the setting that's slower than your slowest shutter speed. On most cameras, it goes from 30 seconds to show "B" or "Bulb" in the display. If your camera does not have a bulb mode,...
  • I am getting unexpected results using HDR and Bulb Ramping. What’s going on?

    There are two quirks with the way cameras deal with Bulb modes; Minimum exposures, and exposure stepping. The former means that many entry-level cameras have a 1-second minimum exposure, and the latter means that some camera models will ‘snap’ to the nearest exposure step, creating inaccuracies...
  • My camera doesn’t have a Bulb mode. Does it still work with Triggertrap?

    That’s a great question! Basically if your camera has a wired remote socket but no Bulb mode, then some features will work fine, whilst others will not. Specifically, any long-exposure functions (Press and Hold, Press and Lock, Timed Release, Star Trail, Bramping, LE HDR, and LE HDR Timelapse) w...
  • My camera doesn’t have a wired remote. Does it still work with Triggertrap Mobile?

    With two notable exceptions (Ricoh and Fujifilm, we’re looking at you), in theory, Triggertrap Mobile supports all cameras that have a wired remote control facility. To find out which remote your camera needs, check out our Camera Selector(http://tri.gg/selector). The easiest way to find out ...
  • Triggertrap and Magic Lantern

    Magic Lantern(http://wiki.magiclantern.fm/) is a free, open source, firmware add on for Canon EOS Cameras, it's primary purpose is to add a tonne of features which Canon did not originally include. Within Magic Lantern there is one feature in particular that works extraordinarily well with Trigg...
  • Triggertrap Flash Adapter and Sony flashes?

    First of all, can we just say that we're deeply unimpressed with Sony's choice of using some obscure hotshoe for their camera flashes? There's a perfectly fine standard that works for everybody else.... Okay, rant over. Basically, we don't yet support Sony flashes with the Triggertrap Flash Ada...
  • When will feature X be available? When is product X coming out?

    We frequently get questions about when we are bringing out future products, when we add features to our existing products, and what our plans are for the feature. It's really hard to not answer those questions: We are really passionate about what our technical teams and R&D teams are workin...
  • Why do I have to use a cable to connect my Triggertrap kit to my camera?

    That, my good sir or lady, is a magnificent question, and truly worthy of a 'Frequently Asked Questions' reply, because it is, indeed, one of our most frequently asked questions. The answer is based in how people use Triggertrap products. In general, it is one of two different uses: Very, very ...