FAQ: Why aren't you offering a full refund?

We would love to be able full refunds for the full amount, but the nature of this project means that we’ve invested heavily in developing Triggertrap Ada. While we weren’t able to deliver, we did have to pay for the development work that was done to date.

Kickstarter advises that we should return any remaining funds to backers who have not received their reward, in line with their terms of use.

Given that we have 20% of the Kickstarter funds remaining, that’s the percentage we’re offering as a refund - although, as we mentioned in the e-mail we sent out to our Kickstarter backers, if you prefer, we can offer 50% of the funds backed as credit in the Triggertrap store.

The rest of the Triggertrap Ada FAQ can be found here. If you have any questions that aren't covered, we are happy to help - please reach out at hello@triggertrap.com

Link to this FAQ entry: http://tri.gg/faq-fullrefund